Privacy Policy

Conclave is operated by Saqbach, LLC, an Arizona limited liability company ("we," "us," or "our"). This policy explains how we collect, use, and share personal information when you visit joinconclave.com, use Conclave on Apple Vision Pro, use our account pages, or connect another application to Conclave. Saqbach, LLC is responsible for the personal information we process as described in this policy.

Conclave lets you explore virtual chambers and speak with AI characters. Your conversations and account content are private by default. Providing voice conversations requires processing by us and OpenAI. Saving conversations, saving an outcome, and connecting an outside application are separate choices. This policy applies to Conclave; other Saqbach products have their own policies.

Information we collect

Account and sign-in information. When you sign in with Apple, we receive your Apple account identifier and the profile information Apple supplies, which may include your name and email or private relay address. We keep an internal account identifier, session credentials, and information needed to maintain and secure sign-in. We may retain protected Apple authorization credentials to support account access and revocation. Apple sign-in does not give us access to your contacts, photos, email contents, or other Apple account content.

Conversations and saved content. We and our AI provider process microphone audio, generated speech, conversation text, selected chambers and characters, summaries, requests, and generated boards as described below. If you enable saving, we store saved conversations and associated dates and participants. If you save an outcome, we store its text, visual layout, cited links, originating chamber and character, and creation date. Information you choose to discuss can include sensitive details about you or other people. Provide only information you have the right to share.

Purchases and usage. Apple handles payment details. We receive verified transaction information, including product and transaction identifiers, your internal account identifier, quantities, dates, renewal events, and refund status. We keep minute balances, temporary holds, usage totals, provider request identifiers, costs, and reconciliation records. We do not receive full payment card numbers.

Technical information and messages. We and our providers receive IP addresses, device or browser details, sign-in activity, feature interactions, connection duration and status, timestamps, and error information. If you contact us or send feedback, we receive your message, any material you include, and related contact or account information. Connected-app authorizations generate application identifiers, permissions, credentials, and authorization or revocation records.

How we use information

We use information to provide voice conversations, preserve context between characters, display boards, save content you choose to retain, retrieve relevant saved information, and carry out connections you authorize. We also use it to manage accounts and purchases, meter usage, reconcile interrupted activity, provide support and service notices, improve reliability, prevent fraud and abuse, and comply with legal obligations.

We do not sell personal information or share it with other companies for advertising targeted across websites or apps. Conclave does not contain advertising or analytics trackers. We do not use your private content to train our own general-purpose AI models.

Where applicable law requires a legal basis, we process information as necessary to provide the service you request and perform our agreement; with consent for uses that require it; for legitimate interests in securing, supporting, and improving the reliability of Conclave; and to meet legal obligations. Our legitimate interests do not override rights that applicable law gives you. Required account, payment-verification, and usage information is needed for the associated features; if you do not provide it, those features may be unavailable.

Voice conversations and AI processing

Live voice and context. Your microphone audio streams from your device to OpenAI to understand your speech and generate replies. Conversation text and shared context also pass through our backend. Characters can receive relevant recent discussion and compact summaries so another character can follow the conversation. Summaries may be generated automatically during voice use and stored to support continuity and retries. This stored content follows the same retention rule as saved conversations. Conclave does not keep an audio-recording archive.

Permission and withdrawal. Before voice use, the app asks whether you allow voice and context sharing with OpenAI. This is separate from device microphone permission and from saving conversations. You can explore chambers without speaking, mute your microphone, or leave the chamber to end the voice connection. In Settings under Voice & privacy, turning Voice off ends the current call and blocks new voice and summary requests. Signing out also clears the local voice-sharing permission and current context. Withdrawal does not undo processing already completed or delete previously saved account content.

Boards and recall. OpenAI may receive the current discussion, board content, and relevant excerpts retrieved from your saved outcomes or conversations when you ask to recall earlier information. Draft boards remain temporary unless you press Save outcome. Saving an outcome works independently of automatic conversation saving. AI output and inferred summaries can be inaccurate; they are not verified facts about you.

Web search. A character can prepare a short public query when you request a search or information that needs checking. The separate search request sends that query to OpenAI's web-search service, without attaching the room transcript or recalled records. A query may nevertheless contain details derived from your request. Avoid asking for public searches containing private information. Search answers and source links can be retained in a saved outcome. Opening an external source link also sends ordinary browser and network information to that website under its own practices.

Provider controls. We send an internal account identifier to OpenAI for safety and abuse prevention. It is associated with your account, even though it is not your Apple email address. OpenAI states that API content is not used for model training by default, and we have not opted in to sharing Conclave API content for training. We request that OpenAI not store live sessions and summary or reasoning responses as application history. This does not eliminate separate provider retention. OpenAI's standard abuse-monitoring retention can include content for up to 30 days, with exceptions for legal or safety requirements; caching and other applicable service controls may also retain information. See OpenAI's data controls.

Saved conversations

Saving conversations is off by default. If you enable it, finalized conversation text, speaker names, the chamber, participants, and dates are uploaded to your account. Raw audio, unfinished captions, and internal instructions are not part of the saved archive. An interrupted conversation or incomplete upload may leave only part of a conversation. "Saved conversations" includes stored conversation text, summaries, and boards or outcomes you choose to save. They all follow the retention rule below.

You can view and delete saved conversations through the available account controls. Preparing a saved summary sends saved text to OpenAI and uses minutes; reading one does not generate it again. A board remains a draft unless you press Save outcome, which works even when automatic conversation saving is off. You can load or delete a saved board from the decision board window. Use the corresponding controls to delete each saved item; account deletion removes all stored conversation content. Turning conversation saving off stops new uploads without deleting existing saved conversations.

Connected applications

Connecting an application such as ChatGPT or Claude requires separate authorization. The consent page identifies the application and permissions requested. Conclave's connector lets the authorized application list and search saved conversations and read their saved text, summaries, and boards. It does not let the application start voice conversations, prepare summaries, spend minutes, or change your Conclave data.

Access may continue until authorization expires or you disconnect it. You can disconnect through the connected-app controls or contact us for help. Disconnection prevents future authorized access; it cannot recall copies already received. Deleting a saved conversation or your Conclave account also does not delete copies held by another application. That application handles its copies under its own privacy policy and account controls.

When we share information

Service providers help us operate Conclave. These include OpenAI for the AI features described above; Cloudflare for website and backend hosting, voice-call coordination, and support-email routing; and PlanetScale for account, saved-content, and accounting databases. Email providers also process support correspondence. They receive information needed for their work. Apple processes sign-in, App Store purchases, subscriptions, and refunds under its own terms and privacy practices.

We and authorized service providers may access account content when needed to provide features, resolve a support request, investigate a problem or abuse, or comply with law. Account content is not publicly posted by default. Information shared with an application you authorize is handled as described above.

We may also disclose information when reasonably necessary to comply with law, protect people or rights, or address fraud or security issues. Information may transfer as part of a merger, sale, or similar business change, subject to applicable law and the protections in this policy. We do not automatically combine private Conclave conversations with your content in other Saqbach products.

Cookies device storage and spatial information

We use cookies and local storage for sign-in, security, permissions, and preferences. The website loads Google Fonts, which receives ordinary network information when delivering fonts. You can manage cookies in your browser, although blocking essential cookies can prevent account features from working. Our website does not currently change its behavior in response to a browser's Do Not Track signal. We do not sell or share information for cross-context behavioral advertising regardless of that signal.

The app keeps preferences locally and uses device Keychain storage for account and deletion-recovery credentials. When conversation saving is enabled, finalized turns may wait in a protected local upload queue that is excluded from device backups. Signing out stops uploads but can leave pending copies for the same account to resume. Synchronization removes expired or no-longer-authorized queued conversations, and account deletion removes that account's queue on the device where deletion is handled.

Head position is processed on the device to place the virtual environment, direct character attention, and support spatial audio. Conclave does not upload head poses, hand-tracking data, camera images, or a scan of your physical room. We do not use voice to create a voiceprint for identification. Device microphone permission can be changed in system settings.

How long we keep information

Voice and current context. We do not retain an audio archive. Unsaved transcripts and draft boards are held in app memory during the conversation and cleared when you enter a new chamber, sign out, or clear the relevant context. Leaving a chamber alone does not necessarily erase that context. Provider retention is separate, as explained above.

Saved conversations. One retention rule applies to all conversation content we store, including text, summaries, and saved boards. While your paid subscription is active, we keep it for as long as that subscription remains active. If your subscription ends, existing saved conversations remain available for 90 days after paid access ends. Turning off auto-renewal does not start that window while paid access is still active. Without a subscription, content is kept for 90 days from the conversation's start or, for content saved on its own, its creation. New conversations after a subscription ends receive their own 90-day window. A minute pack does not extend retention. Starting or resuming a subscription preserves content still within its retention window; it does not restore expired or deleted content. You can delete saved items or your account sooner.

When the retention window ends, the content becomes unavailable in Conclave and through connected applications, including MCP. Scheduled cleanup deletes expired conversation content from our active systems, including stored summaries and boards. Cleanup can be delayed by an outage or processing backlog. Any accounting records that must remain do not retain the expired conversation content. Limited provider and backup retention is described below.

Account and authorization records. We retain your profile while the account remains open. App sessions expire after 30 days unless renewed, and expired session records are removed automatically. Connector access tokens last five minutes; refresh authorization can last up to 30 days. Disconnection invalidates the related access. Content-free deletion and revocation identifiers can remain until account deletion to prevent delayed requests from restoring deleted content or access. A minimal deletion-completion receipt contains only a random code hash and completion time and remains until the app acknowledges it.

Billing and operations. Minute balances, holds, usage receipts, purchase records, and adjustments may remain after account deletion for reconciliation, refunds, fraud prevention, tax and accounting obligations, and dispute handling. They remain linked to an internal account identifier and are not anonymous. These accounting records do not contain conversation content. Content-free call identifiers, timestamps, status, and error records are retained as needed to diagnose failures, reconcile usage, and resolve disputes. Retention depends on unresolved transactions, applicable recordkeeping requirements, and the time needed to investigate or resolve the relevant issue.

Support and backups. Support correspondence is kept for up to two years after a request is resolved, unless longer retention is needed for a legal obligation or dispute. Provider logs and database backups may remain after active records are deleted and are removed or overwritten under the relevant retention practices. Their retention is separate from the saved-content periods described above. We restrict retained copies to their permitted purposes and do not treat account deletion as instant erasure from all provider systems.

Account deletion

In Settings, open Delete account, choose Delete my account, and complete the Apple confirmation. Once accepted, we block new account activity, revoke sessions and connected-app access, and erase saved conversations and all their stored content. We complete profile removal after confirming Apple access revocation and ending active voice connections. Deletion starts when your request is accepted. It can remain pending if a required step cannot finish; the app lets you check its status.

Contact support@joinconclave.com if you need help or cannot use the app. We may need to verify your identity. Removing the app or revoking Apple sign-in access on its own does not delete the Conclave account. Deletion forfeits unused minutes and does not cancel an Apple membership or request a refund. Manage subscriptions and refunds through Apple before deletion. Limited retained records and copies already received by independent applications are described above.

Your choices and privacy rights

You can choose whether to allow voice sharing, save conversations, save individual outcomes, or connect outside applications. You can review or delete supported saved content and disconnect applications through the available controls. Contact us to request access to, correction of, deletion of, or a copy of personal information we retain. Ask for any available copy you need before requesting account deletion; we cannot provide an audio archive we do not keep.

Depending on where you live, you may also have rights to data portability, to restrict processing, to withdraw consent, and to use an authorized agent. You may object to processing based on legitimate interests where applicable law gives you that right. Withdrawal does not affect the lawfulness of processing before withdrawal. Consent to optional features can be withdrawn through their controls or by contacting us; the affected feature may then be unavailable.

Email us to exercise a right or raise a concern. We may verify your identity and an agent's authority. We will respond within the time required by applicable law and will not discriminate against you for exercising your rights. Where applicable, you may appeal a decision by replying to us and requesting an appeal, or complain to your privacy regulator. UK users can contact the Information Commissioner's Office; EEA users can contact their local data protection authority. AI responses are generated suggestions; we do not use them to make decisions about you with legal or similarly significant effects.

Security and where information is processed

We use reasonable safeguards, including access controls, encryption in transit, and protected device credential storage. No online service is completely secure. Conclave and its providers may process information in the United States and other countries, where privacy laws may differ from those where you live. Where applicable law requires safeguards for international transfers, we use the required protections, which may include approved contractual terms with providers. Contact us for information about the safeguards applicable to your information and how to obtain a copy.

Age eligibility

Conclave is intended for adults aged 18 and older. We do not knowingly collect personal information from anyone under 18. If you believe someone under 18 has provided information, contact us so we can investigate and delete it as appropriate.

Changes and contact

We may update this policy as Conclave changes. We will update the effective date and provide notice of material changes as required by law. Where a new use or disclosure requires consent, we will obtain it before applying that use or disclosure to you.

For privacy questions or requests, contact Saqbach, LLC at support@joinconclave.com or write to Saqbach, LLC, PO Box 220020, Brooklyn, NY 11222, United States.